LEGAL INFORMATION
In compliance with Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce (LSSI CE), we inform users of the data of the company that owns this website:
Responsable
Company name: ONLINE TOURS SA
Commercial Name: ONLINE TOURS
Registered Office: Bravo Murillo, 2 28015 Madrid
Head of Security: Juan Francisco González León (onlinetours@onlinetours.es)
CIF / NIF: A61901260
Contact
-Phone: 602 255 455
-eMail: onlinetours@onlinetours.es
-Online contact form: https://onlinetours.es/contactanos
- Profiles on social networks: https://www.facebook.com/onlinetours.viajes?sk=wall, https://twitter.com/onlinetourscuba,
https://plus.google.com/+OnlinetoursEsmadrid/posts, https://www.linkedin.com/company/online-tours-agencia-de-viajes, https://www.youtube.com/channel/UCeHkrDieZUphIee6eqFuTvg.
Records
Registered in the Registry: Mercantil de Madrid Volume 37027 Folio 204, General Section, Page M-661465 First registration
-Registration of Treatments in accordance with the RGPD: Clients / Suppliers, Mailing Lists, Employees, Personnel Selection, Video Surveillance, Agenda and Web Users.
Domain name (website): https://ONLINETOURS.es
Registered as a travel agency in the Catalan Tourism Registry with license number GCMD 000862.
OBJECT
"ONLINE TOURS S.A." (hereinafter, "ONLINE TOURS"), responsible for the website, makes this document available to users with which it intends to comply with the obligations set forth in Law 34/2002, on Services of the Information Society and of Electronic Commerce (LSSI-CE), as well as informing all users of the website regarding the conditions of use of the website.
Any person who accesses this website assumes the role of user, committing to the observance and strict compliance with the provisions set forth herein, as well as any other legal provision that may be applicable.
"ONLINE TOURS" reserves the right to modify any type of information that may appear on the website, without there being an obligation to pre-notify or inform the users of said obligations, understanding the publication on the website as sufficient.
DATA PROTECTION
"ONLINE TOURS" is deeply committed to complying with Spanish regulations for the protection of personal data, and guarantees full compliance with the obligations set forth, as well as the implementation of the security measures provided in art. 9 of Law 15/1999, on the Protection of Personal Data (LOPD) and in the Development Regulations of the LOPD. In accordance with this Law, we inform that the use of our website requires that certain personal data be provided to us through registration or contact forms, or by sending emails, and that these will be processed and incorporated into the files of "ONLINE TOURS", owner and responsible for them, and which are detailed below. The sending of these personal data constitutes the express consent to the treatment thereof, although this consent is revocable. More information in our ¨Privacy Policy¨
In accordance with the provisions of Article 14 of Regulation 524/2013 on alternative dispute resolution in consumer matters, we detail the following electronic link to the EU Platform for Extrajudicial Online Dispute Resolution: : https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES
INTELLECTUAL PROPERTY, REGULATIONS AND FORUM
The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and / or graphics are the property of “ONLINE TOURS” or, where appropriate, it has a license or express authorization by the authors.
All the contents of the website are duly protected by the intellectual and industrial property regulations, as well as registered in the corresponding public registers, and the reproduction and / or publication, in whole or in part, of the website, nor its treatment is not allowed. Information technology, its distribution, dissemination, modification or transformation, without the prior written permission of the same.
The designs, logos, text and / or graphics outside of "ONLINE TOURS" and that may appear on the website, belong to their respective owners, who are themselves responsible for any possible controversy that may arise regarding them. In any case, "ONLINE TOURS" has the express and prior authorization from them. "ONLINE TOURS" recognizes in favour of its owners the corresponding industrial and intellectual property rights, its mere mention or appearance on the website does not imply the existence of any rights or responsibility of the provider on them, as well as endorsement, sponsorship or recommendation by the same.
The user can use the material that appears on this website for their personal and private use, its use for commercial purposes being prohibited. "ONLINE TOURS" will ensure compliance with the above conditions, as well as the proper use of the content presented on its web pages, exercising all civil and criminal actions that correspond to it in the event of infringement or breach of these rights by the user.
APPLICABLE LAW AND JURISDICTION
The present Conditions of Use of the website are governed in each and every one of its extremes by Spanish law. The language of writing and interpretation of this legal notice is Spanish.
PRIVACY POLICY
"ONLINE TOURS" informs users of the website about its policy regarding the treatment and protection of personal data of users and clients that may be collected by browsing or contracting services through its website. In this sense, "ONLINE TOURS" guarantees compliance with current regulations on the protection of personal data, reflected in Organic Law 15/1999 of December 13, Protection of Personal Data and in Royal Decree 1720 / 2007, of December 21, which approves the Development Regulation of the LOPD, and the General Data Protection Regulation (RGPD) (EU) 2016/679.
SECURITY MEASURES
In compliance with current legislation on data protection, contained in Royal Decree 1720/2007, users are informed that, in "ONLINE TOURS", technical and organizational measures have been adopted in accordance with the provisions of the cited regulation. The personal data collected in the forms are processed only by the staff of "ONLINE TOURS" or the Treatment Managers established here. Adequate security levels have been adopted for the data provided and, in addition, all the means and technical measures at its disposal have been installed to prevent the loss, misuse, alteration, unauthorized access and theft of the data that we facilitate.
VERACITY OF THE DATA
The Client or User declares that all the data provided by him are true and correct and undertakes to keep them updated, communicating, to "ONLINE TOURS", any modification thereof. The user will be liable for the veracity of their data and will be solely responsible for any conflicts or litigation that may result from their falsity. It is important that, in order for us to keep the personal data updated, the user inform "ONLINE TOURS" whenever there has been any modification in them. Otherwise, we cannot answer for its veracity.
EXERCISE OF RIGHTS
The LOPD and the RGPD grant the interested parties the possibility of exercising a series of rights related to the processing of their personal data. As long as the user´s data is processed by "ONLINE TOURS", they may exercise their rights. To do this, the user must go, providing documentation proving her identity (ID or passport), by email to onlinetours@onlinetours.es, or by written communication to the address that appears in our legal notice. Said communication must reflect the following Information: Name and surname of the user, the application request, the address and the supporting data.
The exercise of rights must be carried out by the user himself. However, they may be executed by an authorized person as the authorized representative´s legal representative. In this case, the documentation that proves this representation of the interested party must be provided.
The user may request the exercise of the following rights:
• Right to request access to personal data.
• Right to request their rectification (in case they are incorrect) or deletion.
• Right to request the limitation of your treatment, in which case they will only be kept by "ONLINE TOURS" for the exercise or defence of claims.
• Right to object to treatment: "ONLINE TOURS" will stop processing your data, unless for legitimate reasons or the exercise or defence of possible claims they have to continue treating.
• Right to data portability: in case you want your data to be processed by another firm, ”ONLINE TOURS” will facilitate the portability of your data to the new manager.
In the event that consent has been granted for any specific purpose, the user has the right to withdraw consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
If a user considers that there is a problem with the way in which "ONLINE TOURS" is handling their data, they can direct their claims to the Security Manager or the corresponding data protection authority, the Spanish Data Protection Agency being the one indicated in the case of Spain.
CONSERVATION OF DATA
The disaggregated data will be kept without a deletion period. Regarding Customer data, the period of conservation of personal data will vary depending on the service that the Customer hires. In any case, it will be the minimum necessary, and can be maintained until:
• 4 years: Law on Infractions and Sanctions in the Social Order (obligations regarding affiliation, registration, cancellation, contributions, payment of salaries ...); Arts. 66 and following General Tax Law (accounting books ...)
• 5 years: Art. 1964 Civil Code (personal actions without special term)
• 6 years: Art. 30 Commercial Code (accounting books, invoices ...)
• 10 years: Art. 25 Law on the Prevention of Money Laundering and Terrorism Financing.
Users of mailing lists or those uploaded by "ONLINE TOURS" to pages or profiles of RRSS, will be kept until the user withdraws consent.
Candidate data (CV), if any: In the event that the candidate is not selected, "ONLINE TOURS" may keep his / her resume stored for a maximum of two years to be included in future calls, unless the candidate states otherwise.
DATA COLLECTION AND PROCESSING
"ONLINE TOURS" has the duty to inform the users of its website about the collection of personal data that can be carried out, either by sending email or by filling in the forms included in the website. In this sense, "ONLINE TOURS" will be considered as Responsible for the data collected through the means described above.
In turn, "ONLINE TOURS" informs users that the purpose of processing the data collected includes the attention of requests made by users, inclusion in the contact list, the provision of products or services and the management of the business relationship. The operations, procedures and technical procedures that are carried out in an automated or non-automated way and that make it possible to collect, store, modify, transfer and other actions on personal data, are considered Personal data processing.
The "ONLINE TOURS" Website has SSL encryption, which allows the User to securely send their personal data through the contact forms on the website.
"ONLINE TOURS" makes available to users a series of telematics mechanisms for the collection and processing of their personal data, for the purposes set out above. The personal data provided electronically, either through email, the contact forms on this website or online contracts will be used for the commercial and administrative management of the clients and users of the company. These data will be processed through servers managed by https://www.acens.com/, which is also the company that provides email services, and, which will be considered as the Treatment Manager.
For its part, the email and name data will be incorporated into a database for sending commercial communications and managing the subscription to the services requested by the client or user, managed through the servers of https: // acumbamail. com /, which will also be considered as Data Controller. You can unsubscribe at any time by clicking the link that you will find in our communications, or by directing a request to exercise your right to the company in charge of the Treatment or to "ONLINE TOURS".
Our email service provider, through which communications will be made, is Google, LLC, through Google Suite.
As established by the LSSICE, "ONLINE TOURS" undertakes not to send commercial communications without identifying them as such. For these purposes, the information sent to clients for the maintenance of the existing contractual relationship will not be considered as commercial communication.
In any case, only the precise data will be obtained to be able to carry out the contracted service, or to be able to respond adequately to the request for information made by the user.
Sometimes personal data will be provided through links to third party websites. In this case, at no time will the "ONLINE TOURS" staff have access to the personal data that the Client provides to mentioned third parties.
SOCIAL NETWORKS
"ONLINE TOURS" has a profile on the main Internet social networks (Facebook, Twitter, LinkedIn, Youtube, Google+), recognizing in all cases Responsible for the treatment of the data of its followers, fans, subscribers, commentators and other profiles of users (hereinafter, followers) published by "ONLINE TOURS". The treatment that "ONLINE TOURS" will carry out with said data within each of the aforementioned networks will be the one that the social network allows to corporate profiles.
"ONLINE TOURS" may inform its followers, when the law does not prohibit it, by any means that the social network allows about its activities and offers, as well as provide personalized customer service. In no case will “ONLINE TOURS” extract data from social networks, unless the user´s consent is specifically and expressly obtained to do so (for example, to carry out a contest).
STAFF PICK
The applicant who sends electronic communications to "ONLINE TOURS", in order to access the Entity´s personnel selection processes, authorizes us to analyse the documents that are sent (for example, the CV), all the content that is directly accessible through Internet search engines (for example, Google), the profiles that you maintain in professional social networks (for example, LinkedIn), the data obtained in the access tests and the information that you reveal in the job interview, with the objective of assessing your candidacy and being able, if applicable, to offer you a position. In case the candidate is not selected, "ONLINE TOURS" may keep stored your C.V. for a maximum of two years, to be included in future calls, unless the candidate states otherwise.
COMMUNICATION OF INFORMATION TO THIRD PARTIES
"ONLINE TOURS" will not transfer or communicate your data to any third party, except in the cases provided for by law or when the provision of a service implies the need for a contractual relationship with a treatment manager, and always in accordance with the general conditions approved by the user prior to contracting the same. Thus, when contracting our services, the user accepts that some of them may be, totally or partially, subcontracted to other people or companies, which will be considered Data Managers (article 3.g of the LOPD), with which the corresponding confidentiality contract has been agreed, or adhered to their privacy policies, established in their respective web pages. You also accept that some of the personal data collected be provided to these Treatment Managers, when necessary for the effective performance of the contracted service. The user may refuse the transfer of your data to the Treatment Managers, by written request, by any of the aforementioned means.
CONFIDENTIALITY
The information provided by the client will, in any case, be considered confidential, without it being used for purposes other than those related to the contracted services or products purchased from "ONLINE TOURS". "ONLINE TOURS" undertakes not to disclose or reveal information about the client´s claims, the reasons for the advice requested or the duration of their relationship with the client.
VALIDITY
This privacy and data protection policy has been drawn up by EXPERTOS LOPD®, a data protection company, as of May 25, 2018, and may vary depending on the changes in regulations and jurisprudence that occur, being the responsibility the owner of the data reading the updated document, in order to know their rights and obligations in this regard at all times
TERMS OF USE
This Website contains texts prepared for merely informative or informative purposes, which may not reflect the current state of legislation or jurisprudence, and which refer to general situations, so its content should not necessarily be applied by the user to cases concrete.
On this website, the services offered by "ONLINE TOURS" are detailed. Its use implies the acceptance of the following conditions, declining to make any claim about them:
a) The use of this website is aimed at people of legal age.
b) "ONLINE TOURS" may modify the content of the website, its services, rates, guarantees, etc., at any time and without prior notice. c) "ONLINE TOURS" may make links or other elements available to the user that allow access to other websites belonging to third parties. We do not market the products and services of said linked pages, nor do we assume any type of responsibility for them, or for the information contained therein, or their veracity or legality, or for any effects that may arise. In any case, "ONLINE TOURS" states that it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing from the competent authorities the content in question.
d) The prices indicated on the web, if any, will be valid except for typographical errors, and subject to changes without prior notice.
e) It is not necessary to register on the web, or provide any type of personal data, to navigate through it.
f) “ONLINE TOURS” cannot guarantee the uninterrupted or totally error-free operation of this website. Therefore, we are not responsible for any damage caused by the use of this site.
g) "ONLINE TOURS" offers its services and products indefinitely, being able, however, to suspend the provision of them, unilaterally and without prior notice.
h) "ONLINE TOURS" will not be liable for damages, own or to third parties, caused by misuse of this website by the client.
i) The user agrees not to use this website or the services offered on it to carry out activities contrary to the law, public order or these conditions.
j) “ONLINE TOURS” is not responsible for viruses that originate from a telematic transmission infiltrated by third parties and generated with the purpose of obtaining negative results for a computer system.
k) “ONLINE TOURS” is not responsible for the information and content stored, by way of example but not limited to, in forums, chat´s, blog generators, comments, social networks or any other means that allows third parties to publish content from independently on the provider´s website. However, and in compliance with the provisions of art. 11 and 16 of the LSSI-CE, "ONLINE TOURS" is made available to all users, authorities and security forces, and actively collaborating in the withdrawal or, where appropriate, blocking of all those contents that could affect or contravene national or international legislation, third party rights or morality and public order. In the event that the user considers that there is any
Content that could be susceptible to this classification, please notify the website administrator immediately.
l) This website has been reviewed and tested to function properly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, "ONLINE TOURS" does not rule out the possibility of certain programming errors, or that force majeure, natural catastrophes, strikes, or similar circumstances may occur that make access to the website impossible.
m) The opinions expressed in them do not necessarily reflect the points of view of "ONLINE TOURS". The content of the articles published on this Website cannot be considered, in any case, a substitute for legal advice. The user must not act on the basis of the information contained in this Website without first resorting to the corresponding professional advice.
Ultimately, the user is solely responsible for the use they make of the services, content and links included on this website.
COOKIES POLICY
Use of cookies on the website and applications of "ONLINE TOURS"
In compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, we inform you of the use of cookies on the websites and applications of "ONLINE TOURS S.A." ("ONLINE TOURS", hereinafter), in order to facilitate and improve navigation for users, remembering where you browsed on the website, preferences and display settings, and offering each user information that may be their interest.
What are cookies?
A cookie is a file that is downloaded to your computer or the device you use (Smartphone, tablet, connected television ...) when accessing certain web pages or applications. Cookies allow, among other things, to collect statistical information, facilitate certain technical functionalities, store and retrieve information about the browsing habits or preferences of a user or their equipment and, depending on the information they contain and the way they use your computer, can be used to recognize the user.
A cookie is stored on a computer in order to identify the browser while it interacts with our websites or applications. A website can set a cookie in the browser if the browser´s preferences allow it. A browser only allows a website to access the cookies it sets, not those set by other websites.
Why are cookies important?
"ONLINE TOURS" uses these cookies for operational reasons (for example, session cookies), and for ease of use, to make browsing the web easier and more friendly, for example, remember aspects of the user such as their language, country, browser, etc ... Certain cookies are essential for you to use our services.
Types of cookies
Technical Cookies: to help improve the quality of our service, including storing user preferences, search results, as well as tracking user trends.
Statistical cookies: they collect information on the date of visit, the URL and the title of the visited web page. The reports generated with this information will be purely statistical, giving information about the browsing behaviour anonymously.
Session cookies: they save information on the type of user, saving the user´s nickname to avoid entering it page by page; encrypted information and information about the user´s favourites are also saved.
Analytical Cookies: they are used to track the search engine from which the web has been visited and what search terms were used to find it, they calculate the time spent on the web in each session and the number of times the user you have visited the page.
The following cookies are used on this website:
-Cookies Propias
Cookie name purpose
De Sesión JSESSIONID This cookie is used by the PHP encryption language to allow SESSION variables to be saved on the web server. These cookies are essential for the functioning of the website.
-Cookies de Terceros
Cookie name purpose
Analíticas cb-enabled, __ga, __gat Statistical reports on how users find the website and how they use it: pages visited, length of stay, type of browser … Más información
Types of cookies by expiration
The Cookies used in "ONLINE TOURS" are persistent, that is, they are permanently installed in your browser and are activated every time you visit the site, as long as their use is not deactivated.
Cookie settings
To know how to configure the management of cookies in your browser, you can consult the following links of the main browsers and devices:
-for Internet Explorer™ -for Safari™ -for Chrome™ -for Firefox™
-for Opera™ -for Android™ -for Edge™
Acceptance of cookies
When you access this website or application for the first time, you will see a window where you are informed of the use of cookies and where you can consult this "Cookies Policy". If you consent to the use of cookies, continue browsing or click on a link, it will be understood that you have consented to our cookie policy and therefore the installation of cookies on your computer or device.
If you want, you can change the cookie settings at any time, configuring your browser to accept, or not, the cookies it receives or for the browser to notify you when a server wants to save a cookie. We inform you that in the case of blocking or not accepting the installation of cookies, it is possible that certain services are not available without the use of these or that you cannot access certain services or take full advantage of everything that our websites and applications give you.
"ONLINE TOURS" thanks you for consenting to the acceptance of cookies; this helps us to obtain more precise data that allow us to improve the content and design of our web pages and applications to adapt them to your preference.
